Protect continuity
Keep the focus on sales, customer service and core operations, with a planned approach to detecting incidents and restoring service.
Business Advantage · Managed IT services
Turn resilient IT into business advantage.
Protect continuity. Control cost. Reduce cyber and supply-chain risk. Bring security, support and recovery together in one accountable managed service.
Less IT uncertainty. More focus on your business.
Book My Business Advantage ReviewDiscuss your priorities, understand your exposure and agree the right next step. No commitment to a service contract.
Protect your operations
Plan your IT spend
Know who owns the outcome
✓ Business priorities first✓ Security, support and recovery together✓ Visible ownership and reporting
The business case
IT problems become business problems.
When technology lets you down, the impact reaches customers, cash flow and reputation. Business Advantage connects everyday IT decisions to what your business needs to protect.
Control cost
Bring core licences, security and support into a per-user monthly model, with clearer ownership of spend and priorities.
Reduce risk
Address people, email, identities, devices, data and third-party access as connected parts of the same business.
What you receive
One service. Four business disciplines.
A joined-up operating model for protecting your business, supporting your people, recovering your data and keeping technology decisions on track.
01 · Protect
Build stronger defences.
Combine managed detection with Microsoft 365 Business Premium controls and security awareness training.
- 24/7 managed threat detection and containment capabilities.
- Identity and access controls, including MFA and access rules.
- Safer email and ongoing awareness training for your people.
Business focus: reduce the likelihood and impact of disruption.
02 · Support
Keep your people moving.
Bring proactive support, patching and standardised device management into a coordinated service.
- Support for everyday IT issues.
- Proactive patching and consistent device policies.
- Clear ownership of incidents and follow-through.
Business focus: fewer interruptions and better-controlled change.
03 · Recover
Plan your route back.
Protect a recovery copy of your data and test the ability to restore it when live data is damaged or lost.
- Managed, immutable backup.
- Restore testing.
- Managed recovery capabilities.
Business focus: a clearer path back to normal operations.
04 · Govern
Make progress visible.
Connect service activity and technology choices to business priorities, rather than waiting for the next urgent problem.
- Monthly KPIs and service reporting.
- Regular reviews of priorities and risk.
- A practical technology roadmap.
Business focus: clearer decisions, accountability and direction.
Coverage, supported systems, licensing, support hours and recovery arrangements are confirmed in your proposal. 24/7 threat monitoring is not a promise of a 24/7 helpdesk or guaranteed recovery times.
A better operating model
Move beyond fixing the next problem.
Put prevention, visibility and planned improvement at the centre of your IT relationship.
Reactive IT
Always catching up.
- Problems addressed after failure.
- Separate tools and unclear ownership.
- Changes driven by urgency.
- Knowledge held by individuals.
Business Advantage
A proactive platform.
- Prevention, monitoring and planned response.
- Integrated controls and one accountable partner.
- Roadmap-led improvement.
- Shared reporting and visible ownership.
Cost and accountability
Know what you are paying for. Know who is responsible.
A per-user monthly model brings core licences, security and support into the same conversation. The value is not simply a fee: it is a clearer connection between spend, ownership and business outcomes.
Discuss My Business NeedsOne accountable partner
Clear ownership for incidents, priorities and follow-through.
Evidence, not guesswork
Monthly KPIs make service activity, trends and risk visible.
A practical direction
Regular reviews and a technology roadmap connect investment to business priorities.
A proposal for your business
Your user numbers, environment and required coverage inform the proposal. Pricing, inclusions and any additional work are agreed before you proceed.
Business outcomes
Make resilience part of how you work.
Set priorities your leadership team can review. These are aims for the service, not guarantees of uninterrupted operation or the elimination of cyber risk.
Continuity you can plan around
A prepared approach to detection, containment and recovery, focused on limiting customer and operational impact.
Review: Incidents, disruption and recovery readiness.
More time for customers
Proactive support and standardisation aim to reduce interruptions and make onboarding and change easier to manage.
Review: Recurring issues, service activity and improvement priorities.
Decisions with clearer evidence
Reporting and regular reviews help you see what is changing, where risk remains and what should happen next.
Review: Monthly KPIs, risk trends and roadmap progress.
Why Dotnet.ie?
Local accountability. A broader view of your business.
Business Advantage brings together experience across managed services, cloud and business systems, with a relationship built around ongoing improvement.
Your business comes first
Continuity, cost and risk provide the context for technology decisions.
Joined-up capability
Security, support, recovery and governance work as parts of one operating model.
A relationship that keeps improving
Reviews and a practical roadmap keep attention on the next useful improvement, not only the latest ticket.
A practical next step
Start with a Business Advantage review.
A focused conversation about the business you need to protect and the IT service you need behind it.
01
Map the current risk
Discuss critical operations, your Microsoft 365 environment and the issues that concern you most.
02
Confirm the right coverage
Review your people, devices, data and existing arrangements to identify where support is needed.
03
Agree a practical roadmap
Understand the proposed service, pricing and next steps before making a commitment.
Let’s talk about your business
Give your business a stronger IT foundation.
Tell us what you want to protect or improve. Start a conversation about whether Business Advantage is right for you.
- Continuity for your essential operations.
- Clearer costs and service ownership.
- Joined-up security, support and recovery.
- Better visibility of risk and priorities.
Requesting a review does not sign you up to a managed service.
Book Your Business Advantage Review
Share your details and your main business priority.
Business Advantage review requestThe consultation form will appear here once your Zoho Form is connected.
Your details will be used to respond to your review request. Submitting a request does not commit you to a service contract.
Your questions, answered
Before you get started.
What is Business Advantage?
Business Advantage is Dotnet.ie’s managed IT service, bringing protection, support, recovery and governance together in one accountable model. It connects the day-to-day operation of your IT with business continuity, cost visibility and risk reduction.
How does Microsoft 365 fit into the service?
The service model aligns security controls with Microsoft 365 Business Premium, including identity and access, device policies and email protection. Your proposal confirms the licences and coverage required for your environment.
Does 24/7 monitoring mean 24/7 helpdesk support?
The 24/7 capability relates to managed threat detection and monitoring, with containment capabilities. Helpdesk availability, response arrangements and the scope of support are confirmed separately in your service proposal.
What happens if data is lost or damaged?
The service model includes managed, immutable backup, restore testing and managed recovery capabilities. The systems covered and recovery arrangements are agreed for your environment. Specific recovery times are not promised on this page.
How much does Business Advantage cost?
Business Advantage uses a per-user monthly model. We will confirm pricing, licences, inclusions, support coverage and any separately scoped work in your proposal, based on your business requirements.
Does booking a review commit us to a contract?
No. It starts a conversation about your current risks, the coverage you need and a practical roadmap. You can review the proposed service and terms before deciding whether to proceed.
Make IT a business advantage.
Protect continuity. Control cost. Reduce risk. Start with a clear view of where you are and what should happen next.
Book My Business Advantage Review